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Say hello to the integration that will transform your customer engagement.
Backed by the power of cloud telephony, Bitrix24 by Acefone offers immense opportunities for your business. For instance, take advantage of cloud solutions like call tracking and one-click dial, which are meant to enhance customer experience.
There’s more: Bitrix24 by Acefone allows all your tools to be integrated on one single platform. It helps manage leads, efficiently handle calls, and automate processes with the power of intuitive analytics and AI technology.
>One-click dial: Avoid misdials and save time by calling customers in just one click.
>Effective lead management: Add and update new leads in a few simple steps.
>Call pop-ups: Get notified for every new call with a clear distinction between old and new leads.
>Call recordings: Access detailed call recordings to better understand customers and train agents.
>Smart call logs: Track all your calls with Bitrix24 by Acefone and compare average handling times to manage quality.>Follow-up notes: Create and add notes on each call for efficient follow-ups.
Get unlimited inbound and outbound calling at a price never seen before! Acefone’s Premium plan will cost you only £14.99/user/month and comes with 24x7 support; mobile and desktop apps; a chrome extension; and over 70+ features such as call forwarding, call transfer, HD voice, call conferencing, etc. It is an all-in-one solution for all your business communication needs.
Now enjoy Acefone SMS along with all the telephony features.
An integration built to refine communication, improve productivity and drive customer engagement.
Follow these simple steps for easy installation of Bitrix24 by Acefone.
>Login into your Acefone account
> Under the Service tab, click on Integrations
> Select Bitrix24 and click on Instructions
>Click on the enable button to activate Bitrix24 integration with Acefone.
>Click on the download icon on left bar of the dashboard. Select the desired platform for which you wish to install a softphone.
>Install the application and login with your Acefone credentials.
>Login to your Bitrix24 CRM account
>When the dialogue box opens, tick all checkboxes and install the Acefone application
>Under More tab, select Acefone in the Application section
>Login to your Acefone account again
>When the authorization is successful, you’ll see a pop-up
>In the Telephony section under More tab, select Configure Telephony
>Click on Telephony Settings and select Acefone as the default number
>Click on Telephony User and select Configure. Here, select the Number for Outgoing Calls as Acefone application
>Select Acefone application and toggle if you want your leads to be saved automatically. Save all your preferences
>Now, you can start your calls by clicking on the phone icon the bottom-right corner of your screen.