Signa - WhatsApp Cloud API
Official Meta WhatsApp API, directly integrated with Bitrix
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Ocena
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Instalacje77
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TwórcaUniverso Next
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Dodane02.04.2026
Signa connects your Bitrix24 directly to the WhatsApp Cloud API, Meta's official API. Connect your WhatsApp business number directly from the Bitrix24 Contact Center and manage your customer communications in one place.
FEATURES
- Message Templates: Create and preview message templates, track Meta's approval process, and monitor delivery, read, and click-through rates for each template.
- Interactive Messages: Send buttons, interactive lists, and WhatsApp Flows (forms completed directly within WhatsApp) from your chats or through CRM automation rules.
- CRM Messaging: Send approved message templates directly from lead, contact, deal or SPA items.
- WhatsApp Calls: Make and receive WhatsApp calls through Bitrix24 telephony. Requires a SIP Connector and is not available for numbers using coexistence.
- WhatsApp Coexistence: Use the same phone number in the WhatsApp Business mobile app and Bitrix24 Open Channels simultaneously.
- Voice Messages: Record audio directly in Bitrix24 chats and deliver it to customers as native WhatsApp voice messages.
- Campaign Attribution: Associate outgoing messages with marketing campaigns, linking campaign data to deals and Bitrix24 Sales Intelligence reports.
- Multiple WhatsApp Numbers: Connect multiple WhatsApp numbers, each assigned to its own Open Channel, with delivery and read statuses provided directly by WhatsApp.
PRICING
- Signa Subscription: Starting at US$29.90/month per Bitrix24 account, with all features included and a 10-day free trial. View subscription plans and pricing details at https://signa.universonext.com.br/
- WhatsApp Cloud API Messaging Fees: Meta charges separately for eligible delivered messages based on the recipient's country and message category (Marketing, Utility, Authentication, or Service). These fees are not included in the Signa subscription.
- Official WhatsApp Pricing: Check Meta's latest messaging rates, free messaging policies, and volume discounts at https://business.whatsapp.com/products/platform-pricing
- Meta Pricing Documentation: Learn more about WhatsApp Business Platform pricing and billing at https://developers.facebook.com/docs/whatsapp/pricing/
Signa subscription fees and Meta's WhatsApp messaging charges are billed separately. Signa does not add any markup to Meta's official messaging rates.
Dodatkowe warunki
PREREQUISITES
A Facebook account with admin access to your business in Meta Business Manager (you can create a business account during sign-up) and a phone number that can receive a verification code by SMS or call.
Numbers already in use in the WhatsApp Business app can be connected while continuing to work on your phone through WhatsApp Coexistence.
MIGRATING FROM THE PREVIOUS VERSION?
Already using the previous version? Open the app and follow the migration wizard. Each number keeps working on the previous version until you switch it to the new integration.
Historia wersji
Wersja 4
* Direct connection with Meta, no middleman. Number sign-up with your Meta login, inside Contact Center.
* Conversations billed directly by Meta, to your messaging account. No top-ups.
* Interactive messages: buttons, lists and Flows, in the chat and in CRM robots.
* WhatsApp calls in Bitrix24 telephony (requires a SIP connector).
* Coexistence with the WhatsApp Business app.
* Templates with preview, approval status, and delivery, read and click metrics.
* Chats also linked to deals and smart processes.
* New interface, with dark mode.
* Migration wizard from the previous version: subscription, numbers, templates, settings and history, without stopping your service.
Wersja 3
Compatibility with Bitrix Vibe
Wersja 2
Stability improvements, account administrator data verification.
