CallGear One - communications management system
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CallGear One - communications management system

CallGear: all calls, messages, and requests in Bitrix24

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    CallGear
Opis

CallGear connects virtual telephony, text communications, and requests with Bitrix24.
The integration helps you stop losing inquiries between channels: calls, messages, and requests are transferred to your CRM and routed according to your rules.

Managers can call customers from Bitrix24 in one click, handle inquiries inside the CRM, access call recordings, and receive notifications about missed calls. Team leads can monitor lead handling, team workload, and manager performance.

Key CallGear capabilities:

  • Calls
  • Built-in telephony widget
  • One-click calls from CRM
  • Call recordings in the CRM timeline
Automation:
  • Lead, contact, and deal creation
  • Tasks for missed calls
  • Rule-based inquiry routing
Communications:
  • Chat management
  • Customer messaging
  • Bulk messaging
Analytics:
  • Source tracking
  • CRM fields
  • Deal data

Explore the service and its pricing.

Dodatkowe warunki

Integration is connected in a couple of clicks:

1) Click "Install" on this page.
2) Log in to your CallGear personal account with the administrator password in the "Integrations" section
3) Find the "Bitrix24" integration and connect
4) When connecting, help button in the right corner of the screen will guide you through all the steps of connection and settings
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Dodatkowe warunki
Integration is connected in a couple of clicks:

1) Click "Install" on this page.
2) Log in to your CallGear personal account with the administrator password in the "Integrations" section
3) Find the "Bitrix24" integration and connect
4) When connecting, help button in the right corner of the screen will guide you through all the steps of connection and settings
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