Gain complete control of your Zendesk
tickets right in Bitrix24 interface!
View ticket details and create new ones, all while keeping the powerful Bitrix24 tools right at hand.
Learn more about the app in our helpdesk article
The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period
and then upgrade to a commercial subscription
The trial period was added.
First version of Zendesk Service integration
When at the settings page, input your Zendesk account data:
- Username (e-mail)
- API key
If the connection is successful, you will see a “Your Zendesk is successfully connected” message.
If required, you can connect another Zendesk account to Bitrix24 at the application settings page (“Settings” button).Obtain API Key:1. Go to Settings in Zendesk2. Select Channels > API3. Enable Token Access4. Get your token5. Select Save