Call analytics

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Zrzuty ekranu

Improve the quality of calls in your company. Compare employee workload and efficiency, monitor the waiting time and call length.

Charts in this dashboard:
- Inbound, outbound and missed calls;
- Related sales;
- Failed to successful deals ratio and related calls;
- Calls over days of the week;
- Related sales representatives statistics.

Wersja 1
Analyze inbound and outbound calls, and related costs and sales

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support.

Our dedicated support team will be delighted to assist you and provide guidance on any inquiries you may have regarding the app.
System dashboards are installed on demand; the installation does not require user input. Once installed, the dashboards will be available in the menu if BI Builder is available on your plan.